MEASURING CUSTOMER SATISFACTION OF AN E-COMMERCE COMPANY BASED ON OPINION MINING USING SVM ALGORITHM, CSI AND IPA

Measuring customer satisfaction of an e-commerce company based on opinion mining using SVM algorithm, CSI and IPA

This study was carried out to examine the perceived service quality of an e-commerce company app users and the measures that may be Dipper Wells taken to improve customer satisfaction.The analysis techniques used were opinion mining to analyse reviews on the Google Play Store, e-SERVQUAL and Customer Satisfaction Index (CSI) to assess customer sati

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Impact of a modified progressive Copenhagen adduction exercise programme on hip adduction strength and postexercise muscle soreness in professional footballers

Background Reduced hip adduction strength has been identified as a key predisposing factor in developing hip and groin injuries.The Copenhagen adduction programme has been shown to increase hip adduction strength in semiprofessional footballers but can cause muscle soreness.Therefore, a Hand Creams modified progressive Copenhagen adduction (MPCA) p

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